You apply to Dubai's Department of Economy and Tourism (DET) for an event e-permit, and no marketing or ticket sales can start until DET approves it. If you sell tickets, you then apply for a separate e-ticketing permit that appoints a DET-approved ticket seller.
Blend handles the DET ticketing side for you, from the e-ticketing permit's seller details to AED checkout and QR entry. Step Dubai 2027 sells its tickets on Blend, its official ticketing platform, at step.blendapp.ai.
Name, format, dates, venue, expected attendance, ticket categories and your planned sales launch.
2
Apply for the event e-permit
Submit the application and documents on the DET portal. Do not market the event or sell tickets until DET approves it.
3
Appoint a DET-approved ticket seller
Tickets may only be sold through a DET-approved seller integrated with DET's e-ticketing system by API. DET asks organizers to consult their appointed seller before submitting the ticketing application.
4
Apply for the e-ticketing permit
Submit it with your Emirates ID, trade licence, venue NOC and the seller you appointed.
5
Open ticket sales
Once both approvals are in place, your seller opens sales on your event page and runs entry on the day.
How long does it take?
Apply well before your marketing starts: nothing can be promoted or sold until the event e-permit is approved. DET lists processing times on its portal.
Step Dubai 2027 is an upcoming two-day tech event at Dubai Internet City. Its ticket page runs on Blend under Step’s own branding, with checkout marked “Checkout powered by Blend”.
Blend Live, Blend's Dubai company, is registered with the Dubai Department of Economy and Tourism (DET) as an API ticket seller, so it is the seller you appoint when your event applies for ticketing.
The seller-side details for your e-ticketing permit, reviewed with you before you submit
A Blend event page or your own branded ticketing website, with AED checkout by card, Apple Pay and Google Pay
QR tickets by email and in the Blend app, and live sales in the organizer console
Door scanning from any phone, with repeat scans flagged
The organizer or its authorized representative files the event-permit application unless your agreed Blend service includes it. Blend guides, coordinates and delivers the ticketing.
Questions
Questions about the Dubai event permit
Do you need a permit to sell event tickets in Dubai?
Yes, two: the event e-permit from DET, and for a ticketed event an e-ticketing permit that appoints a DET-approved ticket seller.
Can you promote an event before the permit is approved?
No. Marketing and ticket sales can only start once DET approves the event e-permit, so apply well before your campaign.
Does Blend apply for the event permit for you?
No. Blend does not issue permits, and the organizer or its authorized representative submits the event-permit application unless your agreed Blend service explicitly includes that work. We explain what DET asks for and coordinate Blend's appointment as your ticket seller.
Is Blend a DET-approved ticket seller?
Yes. Blend's Dubai company is registered with the Dubai Department of Economy and Tourism (DET) as an API ticket seller, which means its ticketing platform is integrated with DET's e-ticketing system.
Can tickets be sold on our own branded website?
Yes. Blend can run your event page and checkout on a branded ticketing website under your own domain, as it does for Step Dubai 2027 at step.blendapp.ai.
Is a DTCM permit the same as a DET permit?
Yes. DET was previously known as Dubai's Department of Tourism and Commerce Marketing (DTCM). The current authority for Dubai event permits and ticketing is DET.
Talk to the Dubai team
Planning a ticketed event in Dubai?
Tell us what you’re organizing and where you are in the process. We’ll help you map out the ticketing setup and next steps.
